Key Responsibilities

1. Server Management:

• Configure, manage, and maintain Windows servers (Active Directory, DHCP, DNS, ADC) and Linux servers (e.g., CentOS, Ubuntu, Red Hat).
• Active Directory management, Group Policy implementation.
• Oversee the administration of email servers and console management.
• Perform regular updates, patches, and security configurations to maintain server integrity.

2. Exchange Management:

• Manage and maintain Microsoft Exchange servers, ensuring reliable email delivery, performance optimization, and security.
• Oversee the configuration, monitoring, and troubleshooting of Exchange environments.
• Implement policies and procedures for mailbox management, email retention, and backup.

3. Network and Firewall Administration:

• Configure and maintain firewall systems (e.g., FortiGate, Barracuda) to secure the organization's network infrastructure.
• Implement and monitor security rules to safeguard against unauthorized access and threats.

4. VPN Configuration and Management:

• Set up, maintain, and troubleshoot VPN connections, including Site-to-Site VPNs, ensuring secure communication between remote sites and partners.
• For data security, network security, and backup solutions.

5. Virtualization Management:

• Configure and maintain virtual machines using VMware vSphere and Hyper-V.
• Oversee the migration, backup, and restoration of virtual machines.

6. Backup and Recovery:

• Develop and implement backup strategies using tools like NAKIVO, Veeam, and Robocopy.
• Regularly test backup and recovery processes to ensure data integrity and availability.

7. Network Performance and Troubleshooting:

• Monitor network performance and conduct regular analysis to optimize performance.
• Troubleshoot network issues and provide resolutions to minimize downtime.

8. Security and Compliance:

• Apply security best practices to protect IT infrastructure from cyber threats.
• Conduct regular security audits and vulnerability assessments.

9. Documentation and Reporting:

• Maintain detailed documentation of IT processes, configurations, and incidents.
• Provide regular reports on system, network, and email performance.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Professional certifications such as VMware vSphere, MCSA, Fortinet NSE, or similar.
• Minimum of 5-10 years of experience in IT operations, network, server, and email management.
• Proficiency in managing Windows and Linux servers, Microsoft Exchange, Active Directory management, Group Policy implementation and virtualization platforms, and firewall systems.
• Microsoft Office 2003/ 2007/2010/2013/2016/2021/365.
• Strong understanding of network protocols, VPN technologies, and Microsoft Exchange & AD, operations.
• Installation & Upgradation of Window Server 2003/2008/2012/2016/2019.
• Firewall Administration
• VMware vSphere Configuration & Maintenance
• Hyper-V Management
• File Sharing Server.
• Open-Source NMS administration
• Excellent problem-solving, analytical, and communication skills.
• Manage & Troubleshooting Local Area Network and Wide Area Network.
• Diagnose and Rectify hardware/software/network issues reported in helpdesk system.
• Data Backups from Server, over all Server Management.
• Exchange Server & MDaemon.

Personal Attributes:

• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Detail-oriented with a commitment to continuous improvement and learning.